Privacy Policy

Last updated: 13.07.2018

1. INTRODUCTION

Hotel Wesset OÜ (“we”, “Hotel Wesset”) takes your privacy seriously and is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and what your rights are regarding your personal data.

By using the website wesset.ee (“website”), you confirm that you have read our privacy policy and agree to its terms.

 

2. WHAT DATA DO WE COLLECT?

We collect personal data in the following categories:

  • Data you provide – name, email address, phone number, postal address, payment details (required for bookings and purchases), and information provided when subscribing to the newsletter.
  • Automatic data collection – IP address, browser type, device information, time and duration of your visit, website usage patterns, and information collected through “cookies”.
  • Third-party sources – we may also receive information from our payment service providers and marketing partners.

 

3. HOW DO WE USE YOUR DATA?

We use your personal data for the following purposes:

  • Providing services – processing hotel reservations, managing payments, and providing customer service.
  • Marketing and communication – sending newsletters, offers, and service-related notifications (for example, booking confirmations).
  • Website optimization – improving the user experience, making technical improvements, and conducting analyses.
  • Security and legal obligations – data protection, fraud prevention, and compliance with legal requirements.

 

4. WITH WHOM DO WE SHARE YOUR DATA?

We share data only to the extent necessary with the following parties:

  • Service providers – to support bookings, payments, and marketing (for example, Maksekeskus AS for processing payments).
  • Legal authorities – to comply with legal requirements or to prevent fraud and security risks.
  • Partners and third parties – if you have given your consent, we may also share data with marketing or service partners.

 

5. HOW DO WE PROTECT YOUR DATA?

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, and destruction. Access to your personal data is granted only to employees and service providers who are authorized for this purpose.

 

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve the functionality of the website and the user experience.
  • Analyze traffic statistics and tailor content according to user preferences.
  • Implement marketing campaigns and monitor their effectiveness.

You can manage the use of cookies through your web browser settings.

 

7. YOUR RIGHTS

You have the right to:

  • Access – to know what personal data we collect about you.
  • Rectification – to request correction of inaccurate data.
  • Deletion – in certain cases, you may request the deletion of your data.
  • Withdrawal of consent – to opt out of marketing communications, use the link in the newsletter footer or contact us.

 

8. EXTERNAL LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy policies or data protection practices, and we recommend reviewing their terms before sharing your data.

 

9. PRIVACY POLICY UPDATES

We reserve the right to update this privacy policy. We will notify you of any significant changes on our website.

 

10. CONTACT INFORMATION

If you have any questions or wish to exercise your rights regarding your personal data, please contact us:

 

Hotel Wesset OÜ

Address: Supeluse 26, Pärnu, Estonia

Reg. no: 12956927

Tel: +372 56 460 500

Email: info@wesset.ee